Shipping & Returns

Shipping Policy

We charge a flat rate for standard UPS or USPS ground shipping for all domestic orders of $15.00-$25.00. Orders will be processed and shipped out within 2 to 6 days of order confirmation and payment verification. Additional rates apply for expedited shipping. Please note that orders with express shipping placed after 4 p.m. EST will not be shipped until the following day.  Normal shipping days are Monday - Friday, so express shipping items ordered after 4 p.m. EST on Thursday will ship on Friday and arrive Monday (next day) or Tuesday (2nd day). 

Return & Exchange Policy

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, or defective merchandise. We cannot accept returns after 14 days of your receipt of the merchandise.
 

Please contact us to initiate the return/ exchange process. Returned merchandise must include a copy of invoice/ packing list, original vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless it is defective.

Return and exchanges must be purchased from our website. We cannot accept bags that are purchased elsewhere. No Exceptions.

By Mail

On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Please allow 10-14 days for the processing of your return.

Email to: customerservice@sharifdesign.com

Attn: Sharif Design

34-12 36th Ave, Astoria, NY 11106- side entrance 35th street

718-472-1109 customer service

Outside USA & Canada- email : customerservice @sharifdesign.com​